Service Standards

We answer your calls personally, quickly and efficiently

We supply you with a quote/rate within 24 hours

We inform you of the availability of staff within 48 hours

We will allocate a dedicated customer service person within 24 hours of your order.

We will contact you within 24 hours of the staff commencement of work for you. 

We send you a detailed invoice within 10 days of invoice cycle.

In the event that we are unable to keep our service guarantee, your personal account manager will work with you to reach a settlement. This may result we offering you a credit voucher .