Front of House Concierge

Job Name:

Front of House Concierge

Contract Type:

Permanent - full time

Location:

Wellington - Wellington 

Industry:

Hospitality

Contact Name:

Messages Staffing Agency

Contact Email:

messages@staffingagency.co.nz

Date Published:

17-Sep-2026

JOB SUMMARY
We are seeking a professional and personable Concierge to deliver a high-quality front-of-house experience in a corporate workplace in Te Aro, Wellington. As the first point of contact for visitors and staff, you will play a key role in creating a welcoming environment while supporting day-to-day reception operations.

LOCATION & EMPLOYMENT DETAILS

  • Location: Te Aro, Wellington
  • Employment Type: Full-Time, Onsite
  • Pay Rate: $30 per hour (depending on experience)
  • Work Schedule: Monday to Friday, 8:30am – 4:30pm (no late nights or weekend work)
  • Industry: Corporate / Front-of-House Services
ABOUT THE ROLE
This is a concierge-focused role suited to someone with strong customer service and interpersonal skills who thrives in a fast-paced, professional environment. The role does not include full FOH / Workplace Coordinator responsibilities — there is no ownership of facilities management, event planning, vendor coordination, or financial processes. Limited system access (e.g. Envoy, Slack) is required for daily operations.

BENEFITS

  • No late nights or weekend work
  • Stable, long-term assignment
  • Supportive corporate working environment
  • Ongoing training and development opportunities
DUTIES & RESPONSIBILITIES

  • Greet and welcome visitors, clients, and staff with a friendly and professional approach
  • Manage visitor check-in and check-out processes using Envoy, and promptly notify hosts
  • Provide wayfinding assistance and general information to visitors
  • Maintain a clean, organised, and presentable reception area at all times
  • Assist with light catering coordination and support small event setups near reception
  • Monitor front entry points and follow established access and security procedures
  • Handle incoming mail, couriers, and deliveries, including logging and notifying recipients
  • Act as a central information point and escalate queries or issues when required
SKILLS & QUALIFICATIONS

  • Strong customer service and interpersonal skills
  • Professional presentation and communication style
  • Reliable, punctual, and able to work independently
  • Confident in managing front-of-house interactions in a fast-paced environment
  • Proactive mindset with the ability to handle multiple tasks efficiently
HOW TO APPLY
If you're a professional and personable individual looking for a stable, long-term concierge role, we'd love to hear from you. Please send your CV along with your mobile number to apply. APPLY NOW!
APPLY NOW
APPLY NOW
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